Shipping Policy

At Analog Records, we prioritize prompt and secure delivery to ensure your satisfaction with every purchase. This Shipping Policy provides you with details about processing times, delivery options, costs, and international regulations in compliance with EU and international standards.

1. Processing Times

• Order Processing: All orders are processed within 1–2 business days after the order is placed. Orders placed on weekends or holidays will be processed on the following business day.
• Order Confirmation: Once an order is placed, you will receive an order confirmation email with a summary of the items purchased and the expected delivery time.
• Shipping Confirmation: A shipping confirmation email with tracking information will be sent once your order has been shipped.

2. Shipping Options & Delivery Times

We offer a variety of shipping options to accommodate different delivery needs:

• Standard Shipping (Domestic & EU): Delivery within 3–7 business days, depending on location.
• Express Shipping (Domestic & EU): Delivery within 1–3 business days. Additional charges apply for express shipping.
• International Shipping: Delivery times vary by country and can take up to 14–21 business days. International orders may be subject to customs clearance and additional local handling times.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays and customs procedures.

3. Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of the package. These costs will be displayed during the checkout process before the order is finalized.

Free Shipping: For eligible orders, we offer free standard shipping to domestic and selected EU destinations. The minimum purchase amount for free shipping varies by country and will be indicated at checkout.

4. International Shipping & Customs

• Customs Fees: For international orders, additional customs fees, taxes, and import duties may apply. These charges are the responsibility of the customer and are not included in the item price or shipping charges.
• Customs Clearance: Please note that customs processing times may delay the delivery of your order. Analog Records is not responsible for delays due to customs clearance.
• Restricted Items: Some products may be restricted or prohibited in certain countries. Customers are responsible for ensuring compliance with their country’s import regulations before placing an order.

5. Shipping Restrictions

• Restricted Locations: We currently do not ship to PO Boxes, APO/FPO addresses, or countries with international trade restrictions.
• Hazardous Items: Items that are considered hazardous under international shipping standards may be restricted from shipping to certain locations.

6. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email, allowing you to track your package from dispatch to delivery. Tracking information is updated in real-time, though delays in tracking updates may occur in some instances.

To track your order, you can:

• Click on the tracking link provided in your shipping confirmation email.
• Visit the carrier's website and enter your tracking number.

7. Delayed or Lost Shipments

While we strive to meet all estimated delivery times, there may be occasional delays. If your order is delayed or lost:

• Please allow up to 7 business days beyond the estimated delivery date before contacting us for assistance.
• We will initiate an inquiry with the shipping carrier to determine the status of the shipment and work with you on a resolution.
• Analog Records is not responsible for delays caused by factors outside of our control, including carrier delays, customs processing, or severe weather conditions.

8. Receiving Your Order

• Delivery Confirmation: Upon delivery, a signature may be required, depending on the shipping method selected. If you are not available to receive your package, please follow the instructions provided by the carrier for re-delivery or pick-up.
• Damage During Shipping: Please inspect the package upon delivery. If the package appears damaged, refuse the delivery, or take photos of the damage and contact us within 48 hours of receipt.
• Incorrect Address: It is the customer's responsibility to provide an accurate shipping address. Orders that cannot be delivered due to an incorrect address will be returned to us, and any additional shipping charges will be the responsibility of the customer.

9. Cancellations and Address Changes

• Order Cancellations: Orders may be canceled if they have not yet been processed for shipping. Once an order is processed, cancellations are no longer possible.
• Address Changes: If you need to update your shipping address, please contact us immediately. Once an order is processed, changes to the shipping address cannot be made.

10. Return Shipping for Refunds or Exchanges

If you wish to return or exchange an item, please follow the instructions in our Return Policy, which includes guidelines for returning products in compliance with EU consumer protection laws. Return shipping fees are the responsibility of the customer unless the item is defective or incorrect.

11. Contact Us

For additional assistance or questions about our Shipping Policy, please contact our support team:

• Email: [Your Contact Email]
• Phone: [Your Business Phone Number]
• Business Hours: [Your Business Hours]

Additional Information

This Shipping Policy is in alignment with the EU Consumer Rights Directive and international shipping standards to ensure fair and transparent practices.